The ordinary ticket contains data on the station of entry, the day, time and class of entry on a magnetic strip. These dataare necessary for correct execution of the toll payment transaction at the exit station.

To this end, the customer is asked to take a few minimum precautions to avoid loss or damage to the ticket during the journey, i.e. by putting it in a safe place, not folding it or exposing it to heat or magnetic sources.

Non-payment of the toll or failure to show the ticket will incur the penalties set out by the Italian Highway Code (Art. 176).

In the event that the issuing machine does not function properly, an adequate supply of pre-magnetised tickets is stored at each station, and handed over to the customer directly by toll collection staff.

The customer can request a receipt to prove payment at either the manual or self-service door. Both certificates are not valid for tax purposes. Invoicing of tolls paid in cash or with bank cards must be requested directly from Autovia Padana, by contacting for all relevant information the telephone number +39 0372 4731.

When the toll is not paid (in full or in part), a non-payment receipt is issued.
Invoicing of non-payment reports can be requested using the appropriate form.
In the event of loss or non-payment of an incoming ticket, a Non-Payment Report is issued at the exit station for the route corresponding to the farthest interconnected station, as provided for in Art. 176 Paragraph 16 of the current Highway Code. The user, however, is given the option of proof as to the station of entry.